How To Order

How To Order Online

Ordering online at www.lafashiononline.com is secure and easy. Online orders are processed with a secure server. All information is protected against unauthorized access and encrypted before being sent to us.

Once you have identified what you would like to purchase, enter the desired quantity, select the color from the drop down menu, and click on "Add to Cart." You have the ability to add or remove items from your shopping cart on this screen. When you have finished shopping, double check your order and proceed to "Secure Checkout" and complete the online order form. Please note we do not solicit or sell your personal information.

Upon completion of your order, an automatic order confirmation will be sent to the email address provided on the order form. Most orders are shipped within two business days. If an item is out of stock, we will inform you.

PLEASE NOTE: Charges to your credit card will appear on your credit card statement under the name L.A. Fashion.

Phone Orders

Phone orders may be placed Monday through Friday between the hours of 9:00 a.m. and 5:00 pm. Eastern Standard Time by calling our toll free order line 877-343-0030. We accept Visa/MasterCard, American Express and Discover. In order to serve you better, please have our Product ID number for the merchandise you would like to order. To locate the Product ID, please click on the desired item and locate the Product ID code in the upper right corner of the product description. To protect you from possible credit card fraud, please have your credit card accessible. All orders must include cardholder's name as it appears on the card, the credit card billing address, expiration date.

Shipping Rates

Please note shipping rates are for orders shipping within the United States only. To find out shipping rates in advance of placing an order, simply add the desired item to your shopping cart and proceed to Secure Checkout. The various shipping methods and rates can be found at the bottom of the page in the drop down menu. We ship all orders via United States Postal Service ("USPS).

When To Expect Your Order

Most orders are processed within two business days (Monday - Friday). We are not responsible for service transit time. Transit times are provided by the carrier, exclude weekends and holidays, and may vary with package origin and destination, particularly during peak periods.

Standard Delivery 2 to 9 Postal Business Days
Priority 2 to 3 Postal Business Days - This is not a Guaranteed Service
Express Mail 2 to 3 Postal Business Days - Guaranteed Service
Canadian and International Orders

For Canadian or International orders, please contact us for a shipping quote by email.

Returns

We want you to be completely satisfied with your on-line purchase. All merchandise purchased from www.lafashiononline.com comes from quality manufacturers and is guaranteed to be genuine and in new condition.  If you are not satisfied with an item that you have purchased, you may return the item within 10 days of receipt for a refund or exchange as long as it is still in the original packaging and in “unused” condition. We cannot accept items with stains, scratches, cuts or subject to any cigarette or perfume smell. There are absolutely no exceptions to our return policy.  If merchandise appears to be used or worn, and not in it’s original condition, we cannot accept exchanges or returns. Please note shipping charges are not refundable.

Returns or exchanges will not be accepted without a Return Merchandise Authorization (RMA) Number. All returns must be authorized within 10 days of receipt (based on carrier’s tracking system), and a 15% reprocessing fee is applicable on any return not covered under manufacturer’s defects.

Return Merchandise Authorization Requests (RMA)

  • Please contact us via email at returns@lafashiononline.com.  Please include your order number, detailed reason for the return and contact name.
  • We will email you a Return Authorization number within 24 hours (excluding weekends and holidays).
  • Upon receipt of your RMA Number, please return the item in its original condition and original packaging with a copy of your email order confirmation or packing slip.  Please be sure to clearly write the (RMA) on the outside of the package and send the product via a method that can be tracked.  For example, if you are sending it through the United States Postal Service, please send via certified mail.  We cannot process your return until your product has been received.  We are not responsible for items lost during shipping.
  • Once the item has been received and inspected, we will credit the purchase price of the item minus a 15% re-processing fee to the credit card used for the original purchase.  Please allow 72 hours for this credit to post to your account.

If your situation is not listed in this policy or you feel you have unique circumstances, please email customerservice@lafashiononline.com.  We will do everything we can to take care of your return as quickly as possible. It may take up to two billing cycles for the credit to appear on your credit card statement. Returns with complete documentation receive top priority.

Defective Items

All items are carefully inspected prior to leaving our warehouse.  In the event of a manufacturer’s defect, please follow the above contact instructions.  Upon receipt and inspection, and if it is deemed by us to be a manufacturer’s defect, we will replace the item or refund in the case of non-availability.  We will not be responsible if our product is overloaded, overstretched or damage caused by abuse of the product. 

Please note variations in color and other markings such as scars, scratches, bites, stretch marks or fat wrinkles are not considered manufacturer’s defects and are perfectly normal and only enhance the wild beauty of our eel skin products.  Leather is a natural material and as such it is subject to minor blemishes and imperfections.  These are referred to as range marks.  They are actually healed scars and scratches that the animal incurred while alive.  These are not defects but authenticate that the material is real leather and make each piece truly one of a kind.

We only refund shipping charges if the return is a result of our error.

Order Cancellations

All orders are automatically processed through our secure server.  Once your credit card has been processed, we incur irreversible fees. Therefore, while we understand that orders might need to be changed sometimes, we are unable to do it after a certain point. We strictly adhere to the following cancellation policy:

  • If you cancel your order before it has been shipped, you will be assessed a 10% reprocessing fee
  • If you cancel your order after it has been shipped, please follow our Return Policy. The cancellation will have to be treated as a Return with all applicable fees.
  • Orders which are refused at delivery or if we have been provided an incorrect shipping address resulting in an item being returned to us, you will be assessed all of the applicable fees listed above.
Sales Tax

Sales tax of 6% is collected for orders shipping to Florida.  Sales tax of 5% is collected for orders shipping to Massachusetts

Pricing and Availability

Merchandise prices and specifications are subject to change without notice. If an ordered item is not available at the posted price, you will be notified before shipment.

We carry a very extensive inventory. However, due to the unpredictability of customer orders and vendor shipments, we cannot guarantee availability of all items all the time. If an ordered item is unavailable to be shipped within the time specified, you will be notified via email as soon as possible.

Disclaimer

LAFashionOnline.com makes no representation or warranties of any kind, expressed or implied, as to the operation of the web site, the information, content, materials, or products, included on this web site. To the full extent permissible by applicable law, LAFashionOnline.com. disclaims all warranties, express or implied, including but not limited to implied warranties of merchantability and fitness for a particular purpose. LAFashionOnline.com will not be liable for any damages of any kind arising from the use of this web site, including but not limited to direct, indirect, incidental punitive and consequential damages.

Notice Specific to Documents Available to this Web Site

Elements of www.LAFashionOnline.com are protected by trade dress and other laws and may not be copied or imitated in whole or in part. No logo, graphic or image may be copied or retransmitted unless expressly permitted by us.

Changes are periodically added to the information on this site and its related companies may make improvements and/or changes in the product(s) service(s) and event(s) described herein at any time.

In no event shall we and/or our subsidiary company or outlet be liable or responsible for any incidental, special, indirect or consequential damages or any damages whatsoever resulting from loss of use, data or profits, whether in an action of contract or negligence, arising out of or in connection with the use or performance of information available from www.LAFashionOnline.com products.

All products are similar to famous name designers unless specified otherwise. Although our products are comparable in style and quality to the original name brands, we DO NOT represent them to be original, nor do we represent that they are exact copies. Therefore, they do not violate any copyright laws. We simply ask consumers to compare the price along with style and quality to the above-mentioned name brands. Any reference to brand names or "compare to" are made strictly for comparison purposes. We are confident that you will be pleased with our exceptional products. All pictures on our site are intended to give an idea of what our bags are like, however, do not necessarily represent the style/design of our bags.

Modification to Service / Content

We reserve the right at any time and from time to time to modify or discontinue, temporarily or permanently, the Service / Content (or any part thereof) with or without notice. You agree that LAFashionOnline.com shall not be liable to you or to any third party for any modification, suspension or discontinuance of the Service / Content.

Affiliate(s)

If you are affiliated with or working for Kate Spade, Louis Vuitton, Coach, Prada, Burberry or Gucci, either directly or indirectly, or any other related group, or were formally a worker you cannot enter this web site, cannot access any of its files and you cannot view any of the HTML files. If you enter this site you are not agreeing to these terms and you are violating code 431.322.12 of the Internet Privacy Act signed by Bill Clinton in 1995 and that means that you cannot threaten our ISP or any person(s) or company storing these files, and cannot prosecute any person(s) affiliated with this page which includes family, friends or individuals who run or enter this web site. You cannot enter this site if you are in any way related with the above companies.

Limitation of Liability

We reserve the ultimate right of amending the terms and conditions and other rules relevant to the sales of merchandise from time to time without any prior notice. We may also correct any error or omission in any portion of the website, or impose limits on certain features and services, or restrict your access to parts or all of the website without notice or liability. Under no circumstances, including, but not limited to, negligence, shall LAFashionOnline.com be liable for any special or consequential damages, losses that result from any authorized courier or mail representative.

Responsibility

While LAFashionOnline.com takes reasonable care to ensure that this website is kept up to date, we make no warranty or representation that such material is accurate or reliable, or that this website will always be available, or that any problems will be corrected.

If you have any questions, please contact: info@lafashiononline.com .

Site Services

We Ship Worldwide